US Car-Go Freight is a federally licensed auto transport broker (DOT #3911910, MC #1444325) incorporated June 27, 2022, in Tampa, Florida. As of October 2026, the company holds over 1,500 verified customer reviews across Google, Trustpilot, Transport Reviews, and BBB. The majority of reviews report successful deliveries, professional agent communication, and vehicles arriving in the same condition they were loaded. A portion of reviews — primarily on Trustpilot — concern pricing changes between the initial quote and pickup. This is a documented characteristic of the auto transport broker model across the entire US industry.

US Car-Go Freight Reviews 2026 - What Customers Actually Say

Verified feedback from Google (1,500+), Trustpilot, Transport Reviews, and BBB — four years of nationwide vehicle shipping

At US Car-Go Freight, we publish every review we receive — positive, critical, and everything in between. You will find our complete profiles on Google, Trustpilot, Transport Reviews, and BBB linked directly from this page. We do not filter or selectively display feedback.

What you will find across platforms: the majority of customers report smooth deliveries, professional agents, and vehicles arriving exactly as they were picked up. A portion of reviews — primarily on Trustpilot — reflect frustration with pricing changes. We address this directly below, because you deserve a complete picture before booking.

US Car-Go Freight Logistics LLC is a federally licensed auto transport broker (DOT #3911910, MC #1444325), incorporated June 27, 2022, in Tampa, Florida. We connect customers with a network of 15,000+ FMCSA-verified independent carriers for vehicle shipping across all 50 states. Our full federal license record is publicly verifiable at safer.fmcsa.dot.gov using DOT number 3911910.

Our Google Reviews - See Our 5-Star Service in Action.

We believe in transparency, which is why we showcase our authentic customer feedback directly from Google Reviews. These are direct, unfiltered reviews from our clients, giving you a complete picture of what to expect when you choose US Car-Go Freight.

      
   US Car-Go Freight Logistics LLC
   1478 Google reviews 
  Write a review 
  
 
 
   
 
 
       Posted on Google  
   
   Lucille Connell 
 
 
 
 Trustindex verifies that the original source of the review is Google. My car shipped on time.weather was not good but driver managed it.thanks for good service
  
 
      Posted on Google  
   
   Manoj Das 
 
 
 
 Trustindex verifies that the original source of the review is Google. Timely shipping and theY have responsible drivers.They kept updated me about shipping of my cars Tesla model and spott spencer.will use them again recommend
  
 
      Posted on Google  
   
   MARCEL GAMBO 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very reliable service. They kept me informed, and everything went as planned. Car arrived.THANKS
  
 
      Posted on Google  
   
   Peter John 
 
 
 
 Trustindex verifies that the original source of the review is Google. Transported my car over the weekend. Timing was a bit tight but they managed it well. No issues at delivery.
  
 
      Posted on Google  
   
   Beatrix Taapopi 
 
 
 
 Trustindex verifies that the original source of the review is Google. Ben made shipping my car stress-free. He explained the process clearly, stayed in touch, and delivered exactly as promised. Everything went smoothly from start to finish. I would definitely recommend him to anyone needing transport.
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

US Car-Go Freight - Review Summary Across All Platforms.

The table below covers every major platform where customers leave verified feedback about US Car-Go Freight. We link directly to each profile so you can read the full record yourself.

Each platform independently verifies that reviews come from customers who completed a real transaction. No platform allows us to remove or hide reviews — what you see is the full, unfiltered record.

Transport Reviews – Trusted Auto Shipping Experiences.

I was contacted by many companies offering to ship the car within a few days, but Jackson McGee from US Cargo Freight stood out. He offered to pick up the car within a few hours, and true to his word, he had the vehicle picked up and dropped off within just a few hours. Jackson is a man of his word. . Additionally, they are fully insured, which gave me peace of mind. I will be shipping two more vehicles from California to New York in a couple of weeks, and I will definitely be booking with them again. They truly deserve more than 5 stars for their excellent service!

I was looking to ship my car and was contacted by US CARGO FREIGHT. They did a fantastic job — picked up the vehicle on time and delivered it on time as well. Their customer service is excellent; they always answered calls and responded to texts within minutes. Jackson kept me updated throughout the entire shipment process. I give US CARGO FREIGHT 5 stars for their outstanding service!

I needed to move my car from Kansas City, Missouri to Laredo, Texas, and while searching online, I came across US Cargo Freight. They handled everything at a very reasonable price and delivered the vehicle on time. The team was highly professional—they took great care of my vehicle and even took pictures before pickup and after drop-off to ensure there was no damage during transit. That level of attention to detail really shows their professionalism. I'm very glad I chose to ship my car with such a reliable company. I’ve already referred them to a friend who is planning to ship a car in the next few weeks. Special thanks to Jackson, who managed the entire shipment in an extremely professional way. Big shoutout to US Cargo Freight and the entire team! They truly deserve more than a 5-star rating.

It was an honour working with US CARGO FREIGHT to ship my vehicle across the country. They handled my car with great care, and the best part is that your vehicle is fully insured with them. My representative, Jackson, guided me through the entire process and made the shipment smooth and hassle-free. He was always available to take my calls and answer any questions I had. The entire US CARGO FREIGHT team provides top-notch customer service. My vehicle arrived in the exact same condition as it was picked up. I’ve already recommended their services to my family and friends—they truly deserve more than 5 stars!

I recently booked my car transport with US Cargo Freight, and as a first-timer, I was quite nervous. However, Jackson and the team at US Cargo Freight handled everything with utmost professionalism and care. The car was picked up right on time, and the driver kept us updated regularly throughout the journey. It arrived exactly on the estimated date and time. The pricing was also very reasonable—cheaper than what others were offering. I’m very satisfied with the service and will definitely use US Cargo Freight again in the future!

I was skeptical of using this service due to the reviews I had read. However, the person who quited my car and arranged the shipment was great. My review does not speak for other experiences but I got a really good deal shipping my car from RI to CA. I would use this service again thanks to Eddy.

It was my first time using any type of auto transportation service on my move from California to New York. I was stressed about looking for a place and prices at first then I got recommended US Cargo Freight and they made it easy for me to understand and the pricing was great. My agent Dave was great as well.

Trustpilot Reviews – Our Complete Profile, Including the Critical Ones.

Our Trustpilot profile contains both positive reviews and critical ones. We show both here. The positive reviews reflect customers who had smooth experiences with their assigned agents and on-time deliveries. The critical reviews — the majority of which concern pricing changes between the initial estimate and the pickup date — reflect a frustration we take seriously and address directly below.

Context that matters: US Car-Go Freight is a broker. We arrange your shipment through independent, FMCSA-licensed carriers — we do not own the trucks. The initial quote reflects real carrier market rates at the moment of booking. Those rates can move before pickup based on fuel costs, seasonal demand on your specific route, and available carrier capacity. This is how every licensed auto transport broker in the United States operates — including Montway, AmeriFreight, SGT Auto Transport, and Ship A Car Direct. When a rate changes above what you agreed to, you have the right to cancel with a full refund. We explain our exact process for this in the section below.

I had a great experience working with Mike Adams. He helped me ship my car with no problems at all. From the moment we first spoke, he was professional, responsive, and made the entire process stress-free. He found a reliable service quickly and kept me updated the whole time. I highly recommend US Car-Go Freight to anyone looking to transport their vehicle!

Reliable transport company for all your assets needs. They manage the entire process. Ensuring a smooth and efficient experience. Not only communication was top notch. Their team where very professional. Glad I have chosen US Car-Go Freight.

US Car-Go Freight has now flawlessly transported my Subaru Crosstrek from Colorado to Connecticut—twice! Their door-to-door service combines affordability with effortless reliability, proving why they’re my permanent choice for cross-country moves. For Subaru owners who value their ride as much as their adventure, trust the company that delivers both.

US Car-Go Freight delivered an outstanding experience from start to finish. Their team called me multiple times to confirm delivery details, showcasing next-level professionalism. For auto transport that treats your vehicle—and your time—with respect, I couldn’t be happier. They’ve absolutely earned my future business!

US Cargo Freight went above and beyond to ensure my car shipment was handled smoothly and without any issues. Their team was proactive, communicative, and dedicated to providing exceptional service. From the initial quote to the final delivery, everything was seamless. I highly recommend them to anyone looking for a trustworthy and professional car shipping company!

They moved my car very quickly, and it arrived in perfect condition. I really appreciate their service. I worked with Bruce Davis, who provided me with an accurate pickup and delivery time frame—exactly what I needed. Highly recommend this guy; he clearly has a lot of experience.

Bruce Davis was incredibly helpful with our transport. The shipment from Topeka to New Orleans fell right in the middle of one of the biggest snowfalls in New Orleans history, but it didn’t delay the delivery. Bruce went out of his way to deviate from the original drop-off location and delivered directly to our home, saving us both time. He was also very helpful in overcoming some language barriers. I wouldn’t hesitate to call US Car-Go Freight again for another transport.

BBB Reviews – Transparent Auto Transport Feedback.

How US Car-Go Freight Handles Complaints.

We receive complaints. Any auto transport company claiming otherwise is not being straightforward with you. What matters is what happens next — and we want you to know our process before you ever need to use it.

Our Response Commitment.

Every complaint submitted to US Car-Go Freight — by phone, email, or any review platform — receives a direct response within one business day. We do not let complaints sit unanswered, and we do not ask customers to wait weeks for a resolution. This applies to complaints we agree with and complaints we do not.

What Happens When a Price Changes.

The most common complaint we receive relates to a rate change between the initial quote and the scheduled pickup. Our process when this happens is straightforward:

Step 1 — We contact you directly by phone and email before any rate change is confirmed. You are never surprised at your driveway by a driver asking for more money than you agreed to.

Step 2 — We explain exactly why the rate changed. The three reasons a rate can change: the carrier market moved before your assigned carrier was confirmed; your vehicle’s actual condition or size differed from what was described at booking; or your pickup or delivery location requires a different carrier arrangement than the standard route.

Step 3 — You decide. Accept the adjusted rate and we proceed. Decline it and you cancel with a full refund of your deposit — no fee, no pressure, no argument.

You are never obligated to accept a rate that was not in your original written agreement. This is our standing policy, not a case-by-case decision.

Claims About Vehicle Damage.

Before every pickup, drivers complete a condition report noting any existing marks, scratches, or damage. Before accepting delivery, you review and sign a delivery condition report. If damage occurred in transit — damage not on the pickup report but present at delivery — this is a carrier liability claim covered by the carrier’s FMCSA-required cargo insurance. We assist every customer in initiating and following up on these claims directly.

Our BBB File.

US Car-Go Freight is listed with the Better Business Bureau. Every BBB complaint is reviewed and responded to by our team. Our BBB record reflects an active, responsive business — not a company that ignores concerns raised through formal channels. You can view our BBB file at bbb.org by searching “US Car-Go Freight Tampa FL.”

Common Questions About US Car-Go Freight Reviews.

Q1: Are US Car-Go Freight reviews verified or can anyone post them?

Each review that is listed on this page and from this page originates from a website that independently verifies the identity of its reviewers: Google, Trustpilot, Transport Reviews, and BBB. None of these websites allow for anonymous reviews without an account. You can verify any individual review by visiting the source platform directly. Our Google Business Profile is searchable at Google Maps under “US Car-Go Freight Tampa.” Our Trustpilot page is at trustpilot.com/review/www.uscargofreight.com.

Q2: Why does US Car-Go Freight have negative reviews on Trustpilot?

The negative reviews on our Trustpilot profile primarily concern pricing changes between the initial estimate and the pickup date. Auto transport broker quotes are based on real-time carrier market rates at the moment of booking. If the carrier market moves before your carrier is confirmed — due to fuel costs, seasonal demand, or available capacity on your route — the rate can change. This is not unique to US Car-Go Freight. Every major US auto transport broker operates this way. When a rate changes above what a customer agreed to in writing, the customer has the right to cancel with a full deposit refund.

Q3: Is US Car-Go Freight a legitimate licensed company?

Yes. US Car-Go Freight Logistics LLC is a federally licensed and bonded auto transport broker. USDOT #3911910 – Active. MC #1444325 – Active operating authority. Incorporated in Delaware on June 27, 2022, File No. 6880656. Physical office at 3333 W Kennedy Blvd Suite 207, Tampa, FL 33609. You can verify the federal license right now at safer.fmcsa.dot.gov using DOT number 3911910. A company that takes deposits and disappears does not have an active federal license, a physical office, or a four-year operating history. US Car-Go Freight has all three.

Q4: Does US Car-Go Freight use bait-and-switch pricing tactics?

No. Bait-and-switch pricing means deliberately advertising an impossibly low price to collect a deposit with no intention of honoring it. That is fraud. Our initial quotes reflect the real carrier market rates at the time of booking — rates that are publicly influenced by fuel prices, seasonal demand, and carrier availability. When a rate changes before pickup, it is because the carrier market moved, not because the initial quote was deliberately misleading. If the new rate is not acceptable to you, you cancel with a full refund. No legitimate bait-and-switch operation offers a full refund.

Q5: What happens to my deposit if the carrier price increases?

If the carrier rate increases above what you agreed to in writing, and you choose not to proceed, your deposit is returned in full. No cancellation fee applies in this scenario. The only situation where a cancellation fee can apply is if you cancel after a carrier has already been dispatched to your pickup location — because at that point the carrier has committed their truck capacity to your shipment. The full terms are at: uscargofreight.com/refund-cancellation-policy/

Q6: Have customers reported US Car-Go Freight holding vehicles for higher payment?

We have no policy or practice of holding vehicles for additional payment. The carrier assigned to your shipment is an independent FMCSA-registered carrier, not an employee of US Car-Go Freight. If a carrier attempted to hold a vehicle for additional payment not agreed to in advance, this would violate their FMCSA operating authority and is directly reportable to the federal government. Any customer who experienced this should contact us immediately at (888) 249-8840 or [email protected] so we can pursue the matter with the carrier.

Q7: How do US Car-Go Freight's Google reviews compare to Trustpilot reviews?

Our Google profile holds 1,500+ reviews with a strong positive majority, representing a broad cross-section of customers who booked through search and were asked to leave feedback after delivery. Our Trustpilot profile has a higher concentration of critical reviews — partly because customers with a frustrating experience actively seek out a third-party platform to express it, while satisfied customers tend to leave reviews where they are asked, usually Google or Transport Reviews directly after pickup. Both profiles are real, and both are published on this page in full.

Q8: Where can I read all US Car-Go Freight reviews in one place?

This page consolidates our review profiles from all four verified platforms. For the full, unfiltered record on each platform: Google Maps (search “US Car-Go Freight Tampa”), Trustpilot at trustpilot.com/review/www.uscargofreight.com, Transport Reviews at transportreviews.com (search “US Car-Go Freight Logistics”), and BBB at bbb.org (search “US Car-Go Freight Tampa FL”).

Q9: How do I leave a review for US Car-Go Freight?

If you shipped a vehicle with us, your honest feedback helps other customers make informed decisions. You can leave a review on Google by searching “US Car-Go Freight” and clicking “Write a review” on our business profile, on Trustpilot at trustpilot.com, or on Transport Reviews at transportreviews.com. We read every review and respond to every critical one.

Q10: How does US Car-Go Freight compare to other auto transport brokers?

US Car-Go Freight operates the same carrier-network broker model as every other major US auto transport broker — Montway, AmeriFreight, SGT Auto Transport, Ship A Car Direct, and others. None of these companies own the trucks. All of them quote based on real-time carrier rates. All of them have Trustpilot and BBB reviews that include pricing complaints. They all have Trustpilot and BBB reviews with comments on pricing issues. What distinguishes the brokers is the communication style, responsiveness of agents, and how pricing modifications are dealt with. We are actively working to improve all three.

Why Customers Trust US Car-Go Freight

Trusted Nationwide Auto Shipping

Verified Customer Testimonials

Safe & Reliable Transport Service

US Car-Go Freight Logistics LLC is a licensed auto transport broker (DOT #3911910, MC #1444325) incorporated June 27, 2022, in Tampa, Florida. We work with 15,000+ FMCSA-verified carriers across all 50 states. Over 1,500 verified customer reviews across Google, Trustpilot, Transport Reviews, and BBB reflect four years of nationwide vehicle shipping operations. Our complete federal license record is publicly verifiable at safer.fmcsa.dot.gov using DOT number 3911910.

Your peace of mind is our priority. With over thousands of successful transports nationwideand a growing list of happy customers, we're ready to make your car shipping experience as smooth as possible.

Get your instant quote today and see why so many people trust us with their vehicles.

Start Your Stress-Free Transport

Call At (888) 249-8840