How to Choose the Right Auto Shipping Company

Need to ship a car cross-country or even just a couple of states? Whether you’re relocating, selling a vehicle, or relocating your fleet vehicles, finding the proper auto shipping company makes all the difference in a trouble-free, headache-free experience.

The wrong provider can result in delays, damages, or surprises. But fret not—we’ll guide you step by step exactly what to be on the lookout for so that you can make the best possible decision.

Here’s how to discover an auto transport company you can trust.

Examine Pricing (and What's Included)

One of the first things you’ll notice while looking at car transport companies is the wide range of prices.

Cost doesn’t necessarily equate with quality. Ensure you’re paying for the excellent service, not only a brand name.
Be wary of sneaky fees. A reputable company should only provide transparent, detailed pricing so you understand precisely what you’re paying for.
Look for discounts. A few firms provide discounts for military personnel, students, multi-vehicle shipments, and others.

Pro tip: Carefully read customer reviews. If you notice repeated complaints regarding “surprise fees” or deceptive quotes, avoid them.

Understand What Services Exist

Every car shipping firm does not provide similar services. An excellent firm will have choices that cater specifically to your needs, like:

Open and enclosed transport choices
Short-distance, long-distance, and country-wide shipping
Corporate fleet relocation
Transport for boats, RVs, motorcycles, and specialty vehicles

Pro tip: Select a company with experience shipping all kinds of vehicles—it indicates they know how to transport different types safely and efficiently.

Know the Guarantees and Protections

Your vehicle is a significant investment. Guard it by selecting a car shipping company that guarantees its services.

Insurance coverage is an essential. Ensure that you understand what’s included in the event of an accident or damage.
Clear promises. If something goes wrong during shipping, the company must have a clear, simple policy for dealing with claims.

Pro tip: Look for reviews that discuss how the company dealt with damage claims. A company that stands behind its customers even after delivery is one you can trust.

Verify the Company's Reliability

Getting cars delivered on time and in pristine condition isn’t an extra—it’s the norm you should expect.

Reliable companies communicate clearly and meet their promised delivery windows.
They have processes in place to handle delays, damages, or unexpected issues.

Pro tip: Positive customer feedback about on-time deliveries, good communication, and smooth claims handling are signs you’ve found a dependable shipping partner.

Ask About Tracking

Tracking your vehicle during transport provides peace of mind.

You should be able to track your car’s location or get regular updates from customer service.
Tracking enables you to schedule around the delivery and be prepared when the truck shows up.

Pro tip: Businesses that provide real-time tracking or simple access to shipment details demonstrate that they are concerned with customer transparency.

Expect Professionalism

Professionalism is important from the initial phone call to the last delivery.

Drivers need to be courteous, experienced, and sober.
Office personnel need to be knowledgeable, responsive, and helpful.
Uniformed drivers and clean trucks are a plus and reflect pride in the company’s work.

Pro tip: Search for reviews praising how courteous, friendly, and efficient the employees were. Unprofessional conduct at any point during the process is a huge red flag.

Rely on US Car-Go Freight for Your Vehicle Transport Needs

If you want a car shipping firm that passes all the tests—reasonable rates, top-notch services, solid dependability, live tracking, and courteous personnel—US Car-Go Freight is the ally you can rely on.
By offering clients nationwide quick and secure automobile transportation, we have established a stellar reputation for quality. Our team is committed to providing a convenient and hassle-free vehicle transfer experience.

Call today to request a complimentary quote and see how US Car-Go Freight can provide peace of mind mile after mile.

Ship your vehicle with US Cargo

Get a Quote (888) 249-8840

How to Choose the Right Auto Shipping Company